Counselling and Health Coaching
At Habit Health, we take a whole-person approach to wellbeing. Our counselling and health coaching services offer supportive, confidential conversations designed to help you navigate challenges, build resilience, and move towards meaningful, sustainable change. Sessions are available online or by phone, making it easy to access support in a way that works for you, with a focus on practical strategies you can apply in everyday life.
Alongside our counselling service, we offer health coaching for specific support with sleep, fitness, cardiovascular health, nutrition and quitting smoking or vaping, headache management and pain management. You can book these services online.
Find out more about counselling
Find out more about health coaching
Frequently Asked Questions
What is Habit Health Counselling and Health Coaching?
Habit Health Counselling and Health Coaching are professional services designed to provide confidential support for individuals facing personal, emotional, or work challenges, as well as those looking to improve their overall wellbeing and achieve health-related goals. With access to trained counsellors and health coaches, you can address a wide range of concerns and make positive lifestyle changes. We offer private counselling and health coaching in New Zealand, all from the comfort of your own home.
How do I access Habit Health Counselling and Health Coaching?
Simply book online here. You don’t need a referral to access our services.
How much does it cost?
The cost of private counselling at Habit Health is $175 (incl GST) per session.
How can I pay for my session?
Payment is made securely online using your credit or debit card. You will receive a receipt and confirmation of payment for your records.
How do I choose the right counsellor or health coach?
Choosing the right counsellor or health coach is a personal decision. Biographies of our team are available in the online booking portal, including their qualifications, experience and specialisations. You can filter to ensure you find a professional who is a good fit for your needs.
How do I meet for my session?
You can meet with your professional on a video call or over the phone. At this stage, we do not offer in-person appointments. Our video and phone sessions options offer you flexibility based on your location.
How long are sessions?
Sessions typically last 50 minutes, although this can vary depending on the professional and the type of service being provided.
How long will I need counselling or health coaching?
The duration of your service varies depending on your goals and needs. Some individuals benefit from a few sessions, while others may find ongoing support helpful. This can be discussed with your professional during the initial sessions.
What happens if I can no longer attend, or miss, a session?
You can find a link to change or cancel your appointment on your booking confirmation email. If you miss an appointment or cancel or change your booking within 24 hours of your appointment, unfortunately, you will not be eligible for a refund. Please read our Cancellation Policy.
What to do if I am having trouble connecting to my appointment?
View our helpful hints for connecting to your appointment online here. If you have booked a phone appointment your chosen professional will call you directly at the time of your appointment, this may appear as a hidden ID.
Cancellation Policy
We value your time and strive to provide the best possible service. To ensure fairness to all people seeking counselling, the following cancellation and rescheduling policy applies.
24-hour notice requirement
Cancellations or changes to your appointment must be made at least 24 hours before your scheduled time. Appointments cancelled or rescheduled within this 24-hour window will not be eligible for a refund.
Missed appointments
If you do not attend your appointment without providing notice, this will be treated as a late cancellation, and no refund will be provided.
How to cancel or reschedule
You will find a link to reschedule or cancel in your booking confirmation email. If you need to make a late cancellation or change your appointment within 24 hours, please email counselling@habit.health including your name, appointment details, and case number when contacting us, or phone 0800 123 270.
Refunds
If you are eligible for a refund, this will be processed automatically to payment card used to make the original booking.
We appreciate your understanding and cooperation in respecting this policy, which helps us accommodate all clients.